Privacy Policy

Privacy Security Sensitive Information Secrets 3d Illustration

Welcome to identityXperts! Your privacy is important to us. To better protect your privacy and our brand we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including hosting or email providers or any third party services you access through the website.

Non-identifying information

Our site uses cookies. We also use tools like Google Analytics and Security plugins to collect non-personally-identifying information like your browser type, language preference, referring site, and the date and time of your visit. We do that to better understand who is visiting and how we can make our site more useful, as well as, provide website security.

Forms on our site

We also collect personally-identifying information like your email address, your website URL and your Internet Protocol (IP) addresses when you submit a form. We don’t make this information available and if we don’t need the data, we don’t collect it on the form. We use your personally-identifying information like your email address to reach back to you and reply to your questions.

Your purchases

When you make purchases we are required to gather personally-identifying information. How much and what type of information that we gather depends on the nature of the interaction. If you buy anything, we collect personal and financial information required to process your purchase and pass it to our payment gateway – PayPal. In each case, we only collect what we need to deliver what you’re requesting. And we don’t disclose that information in ways other than how we articulate them here in this policy.

Making a purchase from outside of the US?

We may transfer the personal data we collect about you to recipients in countries other than the country you live in, including the United States, where we are headquartered. These countries may not have the same data protection laws as the country in which you initially provided the information. Rest assured, where we disclose personal data to a third party in another country, we have safeguards in place to ensure your personal data remains protected; as described in this privacy policy, or as disclosed to you at the time of data collection.

For individuals in the European Economic Area (EEA), your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us using the details set out in the “Contact me” section below.

Your rights

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask me not to send you these at any time – by following the unsubscribe instructions contained in the marketing communication, or send your request to the email below, in the “Contact me” section.

Depending on your country you may have right or choice to:

  • Opt out of some collection or uses of your personal data, including the use of cookies and similar technologies, the use of your personal data for marketing purposes, and the anonymization of your personal for data analyses
  • Access your personal data, update it, restrict or object to its processing, or request its deletion
  • Receive the personal data you provided to transmit it to another company
  • Withdraw any consent provided
  • Where applicable, lodge a complaint with your supervisory authority

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterward where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll delete or anonymize it.

You can exercise these rights at any time by sending us an email. See the “Contact me” section below.
If you’re not happy with how we are processing your personal data, please let us know by sending an email. We will review and investigate your complaint, and get back to you within a reasonable time frame.

Employees, contractors & your information

We only share your personal information in order to process certain purchases where we may be using an employee, contractor or partner to help us fulfill your requests. Each of these folks has agreed to not disclose it to others. We don’t rent or sell your personally-identifying information to anyone, including any partners we may be using (which are listed below).

Our partners and your data

  • Google Analytics – Your browsing data, navigational paths, and time of visit are being captured but anonymized.
  • Vimeo / YouTube – We may enable embedded videos. These sites may capture browser and IP data but are never passed additional personally-identifying data (like your name/email) from us.

Protecting your data

We are doing everything we can and know of to reasonably protect against any unauthorized access or use of potentially personally-identifying and personally-identifying information.

Contact us

If you have questions or want to talk about any of this, feel free to reach Dr. John Elcik by email at [email protected]

Privacy Policy changes

Although most changes are likely to be minor, identityXperts may change its Privacy Policy from time to time. If we make changes, we will notify you by adding a changelog below, and, in some cases, we may provide additional notice (such as sending you a notification through email). Your further use of identityXperts.com after a change to our Privacy Policy will be subject to the updated policy.